Busy Lamp Field (BLF) is a feature that allows users to monitor the status of other extensions and perform actions like call pickup, agent login/out, and toggling night mode. BLF can monitor any hint on the PBX, providing real-time status updates
Automated Callback is a feature that allows callers waiting in a queue to press a digit and have the PBX call them back once they are next in line.
In a call center environment, it is useful for supervisors to have tools for real-time monitoring and management of agent calls. Spy, Whisper, and Barge are three advanced features that allow call monitoring and control
VoIP PBX Reseller, Region served: New York, USA
In this HowTo, we’ll examine how to extend your CPBX5 LVM volumes.
By default, CPBX5 virtual images come with a small disk to keep the image file size minimal. After installation, you can either enlarge the existing disk or add a new one. In this HowTo, we will provide examples for both scenarios.
