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CompletePBX 5 Software Feature List

Call Features

3-way confernce

Auto-Redial / Camp on

Boss/Secretary + Whitelist

Call back

Call forward (busy, no answer, unconditional)

Call parking

Call pickup

DISA (Direct Inward System Access)

DND (do not disturb)

Find me / Follow me

Transfer (blind, attended)

Voicemail

Caller ID

Customization (incoming/outgoing)

Display

Lookup

Blocking

Routing

Screening

On Call Waiting

CDR (Call Details Record)

Corporate phone books

Direct Inward Dial Numbers (DIDs)

Inbound/Outbound fax support

Language support

Message Waiting Indicator (MWI)

Short-code dialing

Speed Dial

User-friendly Web interface

Video calls

Voicemail

Voicemail-to-email

Voicemail broadcast

Wake-up Calls / Reminders

Personal recording / notes

 

Security

Built-in firewall

Call encryption (SIP TLS, sRTP)

Class of service

Detailed permission manamgent

Intrusion detection and blocking

Limiting or blocking of outbound calls

PIN-protected outbound calls

User permission management

Routing Groups

Time of day/week/month call limitations

Weak password report

Call Center

Agent logn in/log out

Barge

Call monitoring

Call queues

Call recording

Caller Name Lookup

CDR (Call Details Record)

Click-to-call

Chat

Conferencing (on-the-fly)

Customer account codes

Hot-desking

Hunting groups

Instant messaging/chat*

IVR / Auto-attendants

Listen to agent

Pick-up groups

Presence (agent status)

Queue priorities

Queue VIP list

Ring group strategies

Reporting

Time-based routing

Visual switchboard

Whisper to agent

Administration

Global search

CLI Access

Disaster Recovery

Dashboard

Endpoint provisioning tool

Email notifications

Extensions status manamgent

Feature codes

Log file viewer

Music on hold

Announcements

Network settings tool

Night modes

Pre-defined user roles

Remote administration

Storage monitoring

System-wide speed dial

Time Conditions

User-friendly Web interface

VMware compatible

Hyper-V compatible

Unified Communications

Audio conferencing

Call recordings access

Corporate phone book

Disaster recovery

Fax-to-email

Fax from web

Instant messaging/chat*

One number reach

Multiple devices per user

Switchboard

Paging and intercom

Personal call log

Personal extension settings

Presence

Short-code dialing

Survivability*

Video conferencing

VMX Locator

Voicemail to e-mail

Visual voicemail

User portal: access to voicemail, fax, and recordings

Economy

Advanced dialing rules

Built-in expansion options:

extensions

voicemail boxes

hunt groups

call center groups

auto attendants (IVRs)

Cell phone integration

DUNDI (Peer Lookup)

Least Cost Routing

PIN-protected outbound calls

PSTN or Digital Failover

Remote extensions

Shared voice/fax line

Voice conference bridges

 

Telephony Interfaces

PRI, BRI ISDN, FXO, FXS

SIP phones

Soft phones, smartphones, tablets

TDM/SIP/IAX trunks

TDM-VoIP gateway