Select Page

CompletePBX 5 Software Feature List

Call Features

3-way confernce

Auto-Redial / Camp on

Boss/Secretary + Whitelist

Call back

Call forward (busy, no answer, unconditional)

Call parking

Call pickup

Call Transfer (blind, attended)

DISA (Direct Inward System Access)

DND (do not disturb)

Find me / Follow me

Voicemail

Caller ID

  • Customization (incoming/outgoing)
  • Display
  • Lookup
  • Blocking
  • Routing
  • Screening
  • On Call Waiting

CDR (Call Details Record)

Corporate phone books

Direct Inward Dial Numbers (DIDs)

Inbound/Outbound fax support

Language support

Message Waiting Indicator (MWI)

Paging & Intercom

Short-code dialing

Speed Dial

User-friendly Web interface

Video calls

Voicemail

Voicemail-to-email

Voicemail broadcast

Wake-up Calls / Reminders

Personal recording / notes

Direct trunk to trunk connection

 

Security

Authorization codes

Built-in firewall

Call encryption (SIP TLS, sRTP)

Class of service

Intrusion detection and blocking

Limiting or blocking of outbound calls

Password strength indicator

PIN-protected outbound calls

User permission management

Secure password auto-generation

Time based restrictions

Weak password report

Call Center

Agent logn in/log out

Barge

Call monitoring

Call queues

Call recording

Caller Name Lookup

CDR (Call Details Record)

Click-to-call

Chat

Conferencing (on-the-fly)

Customer account codes

Hot-desking

Hunting groups

Instant messaging/chat*

IVR / Auto-attendants

Listen to agent

Pick-up groups

Presence (agent status)

Queue priorities

Queue VIP list

Ring group strategies

Reporting

Time-based routing

Visual switchboard

Whisper to agent

Administration

Announcements

Backup & Restore

Blacklist

CLI Access (via GUI)

Disaster Recovery

Dashboard

IP phone provisioning

Email notifications

Extensions status management

Feature codes management

Global search

High-availability (TwinStar)

Hotel PMS integration (Complete Concierge)

Import & Export extensions

Log file viewer

Music on hold

Network settings tool

Night modes

Notifications

PBX status reports

Pickup groups

Pre-defined user roles

Remote administration

Storage monitoring

System-wide speed dial

Time Conditions

User-friendly Web interface

User PIN code

VMware compatible

Hyper-V compatible

Unified Communications

Audio conferencing

Call recordings access

Corporate phone book

Fax-to-email

Fax from web

Instant messaging/chat

One number reach

Multiple devices per user

Switchboard

Personal call log

Personal extension settings

Presence

Personal IVR

Voicemail to e-mail

Visual voicemail

User portal: access to voicemail, fax, and recordings

Economy

Advanced dialing rules

Built-in expansion options:

  • extensions
  • voicemail boxes
  • hunt groups
  • call center groups
  • auto attendants (IVRs)

Cell phone integration

DUNDI (Peer Lookup)

Least Cost Routing

PSTN or Digital Failover

Remote extensions

Shared voice/fax line

Voice conference bridges

 

Telephony Interfaces

PRI, BRI ISDN, FXO, FXS

SIP phones

Soft phones, smartphones, tablets

TDM/SIP/IAX trunks

TDM-VoIP gateway