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VoIP Case Studies: Hospitality

Read what Xorcom customers in the hospitality industry think about our products and partners...

Hotel ATTO – Medellin, Colombia 

 

Xorcom made our IP Telephony installation very smooth; the new Aton hotel VoIP phone system gives more personalized treatment to guests, facilitates better service opportunities to staff, and provides better control to the technical team. But the real beauty is the fast and friendly deployment when compared to traditional brands that demand license procedures in the middle of kick up process.

Indalecio Camacho

C.E.O. , Teledata

To install in less than 30 days an IP telephony system along with Micros-Fidelio PMS for 225 rooms and Call Center module, running over Oracle data base.

Aton El Tesoro Hotel is a business class 21 building hotel located inside the renowned Parque Comercial El Tesoro that combines culture, trends, entertainment, with shops and restaurants. Atton El Tesoro Medellín was inaugurated in May 2018 and is the new proposal of the Atton Hotels in Colombia.

Xorcom Distributor:
Nordata

Integration Partner:
Teledata Colombia Tel: +575 655 0582

Two CTS3000 IP-PBX with TwinStar for dual-server redundancy, with Xorcom Complete Concierge PMS and Call Center Statistics Module (Pro) for CompletePBX. Read the full case study here.

Read the full case study here.

Hotel Paradies – Switzerland

We were surprised how quickly the installation process went…we were able to use the new systems without problems on the afternoon of the first day.

Ms. Lisa Roos

Reception Manager, Hotel Paradies

Modernize this remote hotel’s phone system to support trunking to VoIP providers while maintaining current analog infrastructure.

Ms. Lisa Roos – Reception Manager
Hotel Paradies Hideaway
Paradies Touristik AG
Switzerland
Tel: +41 81 8610808

Integrator

Axel Bambach
Cinehaus
Germany
Tel: +49 8362 7059291

TS2000 TwinStar high availability solution IP-PBX, Astribank XR0032 with 4 BRI and 24 FXS ports, XR0008 with 32 FXS, XR0108 Redundant Power Supply unit, Complete Concierge PMS interface, 5 snom 821 and one snom 870 IP phones.
Read the full case study here.

Read the full case study here.

Hotel Jerome – USA

The Xorcom solution allows us to get what we need, and then later expand, without having additional burdens such as license restrictions.

Mr. Tim Dickson

Directory of Technology, Auberge Resorts

Modernize this historic hotel’s phone system to support VoIP

Hotel Jerome
330 East Main Street
Aspen, Colorado 81611 USA
Tel: (866) 331-7213

Integrator

Tim Dickson
Director of Technology
Auberge Resorts
591 Redwood Hwy Suite 3150
Mill Valley, CA 94941 USA
Tel: (866) 282-3743

Complete Concierge, Blue Steel IP-PBX CXT3000 + 1 XR0049 Astribank with 1 PRI and 16 FXS ports + 70 Xorcom XP0120 IP Phones + 90 VTech IP PhonesThree XR2000 IP-PBX, one Astribank FXS, snom IP phones.
Read the full case study here.

Read the full case study here.

The Springs Resort & Spa – USA

We chose Xorcom because the hospitality-focused features of Complete Concierge, the Astribank hardware, and the PMS integration met our requirements perfectly — at half the cost of some of the competing bids.

Nerissa Whittington

Owner/Manager, The Springs Resort & Spa

To upgrade to an IP communications solution that would integrate with existing Cisco Unified Communications Manager (CUCM) system at multiple sites

Nerissa Whittington
The Springs Resort & Spa
Pagosa Springs, Colorado
Tel: +1.800.225.0934

Integrator

Eric Hittle
Echo IT Consulting, LLC
Pagosa Springs, Colorado
Tel : +1. 970.403.5616
Mill Valley, CA 94941 USA
Tel: (866) 282-3743

  • 2 XE2000 PBX Servers
  • 1 XR0030 Astribank w/6 FXS; 2 FXO Ports & I/O Ports
  • 3 XR0008 Astribank w/32 FXS Ports & I/O Ports
  • 18 New SIP Phone Extensions

Read the full case study here.

Read the full case study here.

Filitheyo Island Resort – Maldives

Xorcom made our IP Telephony transition very smooth. The new IP telephony system gives more personalized treatment to our guests, facilitates better service opportunities to our staff, and provides better control to the technical team.

Abdulla Jabir

Resort Manager , Filitheyo Island Resort

Replace faulty, old Alcatel PABX to easily and efficiently connect remote properties to main building, and integrate with Micros Fidelio PMS.

Abdulla Jabir
Filitheyo Island Resort – Maldives
Tel: +960-674-0025

IntegratorDistributor
Eric Hittle
Echo IT Consulting, LLC
Pagosa Springs, Colorado
Tel : +1. 970.403.5616
Mill Valley, CA 94941 USA
Tel: (866) 282-3743
 Tholath Rasheed
Techné Ltd.
Tel: +960 3305885

Xorcom XE3000, an IP PBX with 16 FXO ports, six Xorcom Astribank channel banks, each with 32 FXS analog ports, and Xorcom’s Complete Concierge

Read the full case study here.

Read the full case study here.

The Springs Resort & Spa – USA

I personally have been installing telephone systems for over 15 years and have never had an installation go as smooth as the ones I did with I3 Technology Group!

Danny A. Henderson

IT Telecomm Manager, Grand Crowne Resorts

Reduce costs of expansion, maintenance and support for existing Nortel PBX

Danny A. Henderson, IT Telecomm Manager
Grand Crowne Resorts
Branson, MO
Tel: 800-615-6511
www.grandcrowneresorts.com

Integrator

John Johnson, Network & VoIP Engineer
I3 Technology Group
Tel: 417-206-6400
www.i3techgroup.com

Enterprise-wide I3 CompletePBX VoIP/Analog solution, including a network of 10 servers (starting with 2 Xorcom XE3000s, and rolling out additional ones later) and 29 Xorcom Astribanks
Read the full case study here.

Read the full case study here.