[Misgav, Israel] — Xorcom, a global leader in business telephony solutions, is proud to announce the integration of Virtual AI Voice Agents into its entire line of new CompletePBX products. This major update empowers businesses to deliver a superior caller experience while dramatically increasing operational efficiency and reducing costs.
AI Virtual Agents Talking to Human
In today’s fast-paced market, the ability to provide instant, high-quality service is a competitive necessity. Xorcom’s new AI Virtual Agents provide 24/7 availability, ensuring that no call goes unanswered and that every customer interaction is handled with speed and precision.
Redefining the Virtual Assistant
The CompletePBX Virtual Agents offer the simplest path to deploying AI on traditional and VoIP phone lines. Designed for ease of use, these agents can be configured quickly to handle routine inquiries, collect data, and route calls intelligently.
Key Advantages of Xorcom’s AI Integration:
- Enhanced Caller Experience: Natural language processing allows callers to speak freely and receive immediate assistance without navigating complex menus.
- Operational Efficiency: Automating high-volume, repetitive tasks frees up human staff to focus on complex, high-value interactions.
- Cost Reduction: Businesses can significantly slash overhead costs by leveraging AI to handle the bulk of incoming traffic.
- 24/7 Availability: Round-the-clock service ensures global reach and accommodates callers outside of standard business hours.
- Seamless Human Interaction: When a situation requires human judgment, the Virtual Agent provides a fluid transition to a live staff member, maintaining full context of the conversation.
“With this launch, we are making sophisticated AI communication tools accessible to businesses of all sizes,” said Eran Gal, CEO at Xorcom. “By embedding these agents directly into the CompletePBX ecosystem, we’ve removed the technical barriers, making it easier than ever to deploy a modern, AI-driven phone system.”
Availability
Support for Virtual AI Agents is now standard on all new CompletePBX hardware and software releases. For more information on how to implement AI voice technology in your organization, visit [Xorcom Website].
About Xorcom
Since 2004, Xorcom has been at the forefront of the business communications industry, providing reliable, flexible, and feature-rich telephony solutions. Xorcom’s products are utilized by thousands of organizations worldwide, ranging from small businesses to large enterprises and government institutions.