Interactive Voice Response (IVR)

An Interactive Voice Response (IVR) system allows a company to set up an auto-attendant to answer calls and redirect them based on the caller’s input. This system plays a pre-recorded message that asks the caller to press certain buttons on their phone to be directed to the appropriate department or person. The IVR then routes the call accordingly.

VoIP Video Library

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Zero-Touch provisioning (ZTP) for IP Phones How to

How to use CompletePBX Zero Touch IP Phone Provisioning Streamlining the process of connecting new phones to your IP PBX system - the instruction Learn more about ZTP Xorcom IP Phones Auto Provisioning To use the zero-touch feature and get your IP phones up and...