How can I transfer the caller id when I forward a line to an external number? | Xorcom - IP PBX (Private Branch Exchange) Developer & Manufacturer, Multi-Tenant PBX, Hotel PBX, Virtual PBX, Call Center PBX / PABX

IP PBX Forum › Category: PBX How To › How can I transfer the caller id when I forward a line to an external number?

Nataly asked 4 years ago

How can I transfer the caller id when I forward a line to an external number? I get the caller id, but when I forward the line to an external number, I get the DID of my line in the PBX and not the one of the originator.

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Eyal Oren Staff answered 4 years ago

Hi

On the trunk module there is an option to enable ‘Use incoming CID’, when enabling it, CPBX5 will send the original CID to the forwarded calls