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Xorcom VoIP PBX Customer Reviews

Read what our customers say about Xorcom products and partners...

CompletePBX 5.0.71 – PBX Software Updates

Improvements It is now possible to change the range of RTP ports.  This is configured in Settings -> PBX Settings -> System General -> General -> RTP Settings You can now set the system to include SIP DIVERSION header field in the INVITE request, which is required by some SIP providers in order to keep the original called-ID when forwarding a call via a trunk.  For example, if A...

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Multi-Tenant PBX – MT Manager Software Update 1.0.18

Bulk-Upgrade of Tenant PBX Bulk software upgrade for Tenant PBXs is now available via the MT Manager GUI. To upgrade one or more systems select the systems using the checkbox and then click the Upgrade icon.   Cancel Pending Actions on Tenant PBXs When performing an upgrade to more than one system, it is now possible to cancel this action from being performed to all systems in the queue. The...

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Multi-Tenant PBX – MT Manager Software Update 1.0.17

SIP Trunk Compatibility Improvements It is now possible to use the IP ports to authenticate the tenant, in addition to the previously available options of IP address and fully-qualified domain name (FQDN). Improvements in topology hiding in SIP messaging (security)  Additional MT Manager Multi Tenant PBX Improvements SIP trace can now be recorded and downloaded directly from the MT Manager GUI....

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CompletePBX 5.0.70 – PBX Software Updates

Improvements Queue failover destination can no longer be set to itself (to the same queue) when “join empty” is disabled, so that the PBX administrator will not accidentally create a setting that causes an infinite loop. User profile can no longer be deleted when there are users to which it is assigned.  The previous behavior was to delete those users when deleting the profile.  Now...

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Multi-Tenant PBX – MT Manager Software Update 1.0.16

Security Improvements Web access whitelist for the MT Manager administration It is now possible to define a whitelist of IP addresses.  Web access to the MT Manager will only be allowed from those IP addresses. All other addresses will be blocked. Leaving the whitelist empty will allow the system to be accessed from any IP address. It is highly recommended to always set the whitelist and not...

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CompletePBX 5.0.69 – PBX Software Updates

Vtech IP Phones – New Models Supported New Vtech IP phone models added to Endpoint Manager: Vtech VCS754 – Conference room IP phone Vtech VCS752 – Conference room IP phone Vtech CTM-S341 – Hospitality IP phone Grandstream IP Phones – New Models Supported New Grandstream IP phone models added to Endpoint Manager: Grandstream GXV3370 – Video IP phone...

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Multi-Tenant PBX – MT Manager Software Update 1.0.14

Bulk ActionsThis update introduces Bulk Actions to the MT Manager.Using Bulk Actions you can select to apply an action on more than one tenants.When selecting one or more tenants, the top bar will show available actions to perform on the selected tenants.The currently available actions are Start and Stop tenant.When applying the actions to more than one tenant, the MT Manager will queue the...

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CompletePBX 5.0.68 – Improvements & Bug Fixes

Drop Unrecognized calls This new feature allows the PBX to drop calls made to unrecognized DIDs, without answering the call and playing a message.  This was the sender can know the call failed. There is no change in the default CompletePBX behavior, but this behavior can now be changed in   NTP Server Option Disabled for Multi-Tenant Application Starting this version the NTP Server option is set...

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Multi-Tenant PBX – MT Manager Software Update 1.0.12

Strong Password Enforcement A strong password enforcement policy is now applied to all MT Manager login passwords (admin & reseller). When entering a password the user now gets a colored bar at the bottom of the field indicating the password strength (red – weak, yellow – medium, green – strong).  Only strong passwords are allowed Tenant PBX & Reseller Usage Reports A...

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CompletePBX 5.0.67 – User Portal & Multi-Tenant Improvments

PBX Portal Users Setup Automation and Self Management Automated sending of login credentials to new portal users:  In order to streamline the setup of new users, the system now allows automatic sending of PBX User Portal credentials directly to the user upon setup. This feature is set to “No” by default and has to be activated by the admin at:  Settings -> PBX Settings ->...

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Xorcom Appliances Go SSD

Starting the month of April 2019 all Xorcom CompletePBX appliances of series CXR2000 and up are going to be equipped with SSD (Solid State Drives) rather than the currently-used enterprise-grade HDD. The change will significantly increase read and write speed, which means significant performance increase in some scenarios, especially for heavy-duty systems, TwinStar and call centers. This change...

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CompletePBX 5.0.66 – Important Privacy Fix

Important Call Recording Fix This version fixes a potential call recording issue introduced in version 5.0.65 Users that never upgraded to version 5.0.65 will not be affected For systems that are updated to version 5.0.65 it is highly recommended to upgrade to version 5.0.66 or higher as soon as possible Mitel PMS Protocol – PBX Interface Room Status Improvements in the Complete Concierge...

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CompletePBX 5.0.65 – Xorcom UC IP Phone Support

Xorcom UC Series IP Phones Provisioning Added The UC IP Phone series templates were added to the Endpoint Manager The available templates: UC902 – Basic IP Phone UC912G – 1GB IP Phone UC924 – Color IP Phone UC926 – Color IP Phone UC46 IP Phone Expansion Unit  Asterisk Version UpdateAsterisk version was updated to 13.25.0 solving some issues (see Bug Fixes below) Internal...

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Multi-Tenant PBX – presentation & training

New Multi-Tenant PBX platform the Xorcom MT Manager Xorcom officially announces its new multi-tenant PBX platform the Xorcom MT Manager.  The MT Manager multi-tenant PBX allows hosted service providers to set us a cloud-based multi-tenant PBX system based on CompletePBX management system. During the two-day multi-tenant PBX training, Xorcom trainers explained the multi-tenant architecture and...

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VoIP Phone System installation for Hotel, Colombia

VoIP Phone System installation for Hotel, Colombia Atton Hotel El Tesoro Xorcom made our IP Telephony installation very smooth; the new Aton hotel VoIP phone system gives more personalized treatment to guests, facilitates better service opportunities to staff, and provides better control to the technical team. But the real beauty is the fast and friendly deployment when compared to traditional...

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Xorcom Scores Highest in PBX Customer Satisfaction

  “Xorcom scored highest in four of 10 customer satisfaction measurements”  in an Eastern Management Group research titled “Premises and Hosted PBX Customer Satisfaction Report”, and reached the top overhaul position for customer satisfaction.  The study looked into customer satisfaction for 16 different vendors:   3CX  8X8 Alcatel-Lucent  Avaya  Cisco  Digium  Huawei...

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CompletePBX 5.0.64 – Trunks, IP Phone Provisioning & More

Trunk Settings The default ring-time for trunks is now set at 120 seconds (previously 30 seconds) under Settings -> PBX Settings -> System General: It is now possible to set Channel, and not only Channel Group, as a destination for trunks (PBX -> External -> Trunks -> DAHDI Trunk Parameters): Validation was added to the number of Channel Groups that may be configured (the system...

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CompletePBX 5.0.63 – PBX High Availability Improvements & More

TwinStar PBX High-Availability Improvements TwinStar failover upon network disconnection TwinStar can now be set to detect network disconnection and failover to the secondary server in such case This is useful when each of the TwinStar servers is connected through a different switch In case of network disconnection, the active server will jump control to the secondary server and the secondary...

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Xorcom to Participate in IT Expo 2019

 Xorcom will be located in booth #413 at the expo, Jan 30 – Feb 1.All Xorcom guests are eligible to:FREE access to the Keynotes & General Sessions in Floridian BallroomFREE workshopsFREE networking receptionsFREE unlimited Expo Hall...

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CompletePBX 5.0.62 – Cisco SPA IP Phone Provisioning

Cisco SPA 303 & SPA 502G Provisioning Cisco SPA 303 and Cisco SPA 502G models are now supported by the Endpoint manager with all its provisioning features: Other VM notification email now supports languages that require UTF8 encoded for subject and email body text. Bug Fixes   FOP2 Switchboard grouping was destroyed after renaming of the entity (extension, queue, conference etc.).  Fixed. ...

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CompletePBX 5.0.61 – Bug Fixes

Fixed a problem that caused the PBX to consider a hot desking extension as an available queue agent even when all extension’s devices are logged off Firewall configuration is applied much faster. The current IP connection statuses are preserved after this procedure. Microsoft Internet Explorer issue fixed. The minimum IE version is 11 The PBX Status report doesn’t generate an error...

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CompletePBX 5.0.60 – Improved CDR & PBX GUI

CDR (Call Details Record) Improvements Hot Desking login and logout is now visible in CDR reports.  When a user logs into or out of a device this will generate a line in the CDR showing the extension (user), device and action performed (login/logout): CDR filtering by time (hour of the day) – previously simple filtering was only available by dates.  From now it is possible to filter by...

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Xorcom CompletePBX Software Repository Changes

Staring from CPBX v.5.0.60 the source of all CentOS 7, Epel and CPBX packages is set to be the repo1.xorcom.com server. The switch from the standard CentOS 7 and Epel repositories to the new repositories is performed by the new xorcom-centos-release package that is automatically installed during the upgrade procedure to CompletePBX v.5.0.60.  The xorcom-centos-release package replaces the...

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Telecommunications – Odyssey Systems (United Kingdom)

“The quality of support and speed of response to queries is second to none and I would wholeheartedly recommend David and TeleSpeak when looking for a flexible and adaptive Telecom solution.”

 

Hospitality – The Springs Resort & Spa (USA)

“We chose Xorcom because the hospitality-focused features of Complete Concierge, the Astribank hardware, and the PMS integration met our requirements perfectly — at half the cost of some of the competing bids.”

 

Education – El Dorado Schools (USA)

“With Xorcom, we didn’t have to change our network switches, we were able to fully implement the proper VoIP design on the existing infrastructure.”

 

Manufacturing – Crossville (USA)

“The fact that we got the ability to make our own decisions in the future, and weren’t hamstrung by expensive licensing and support, were what drew me to the Xorcom product.”

 

Hospitality – Hotel Jerome (USA)

“The Xorcom solution allows us to get what we need, and then later expand, without having additional burdens such as license restrictions.”

 

IT – Correct Group (United Kingdom)

“The Xorcom system is a reliable, scalable and easily configurable voice solution.”

 

Hospitality – Hotel Paradies (Switzerland)

“We were surprised how quickly the installation process went… we were able to use the new systems without problems on the afternoon of the first day.”

 

Senior Care – Redstone Highlands (USA)

“The Xorcom platform gives us the ability to deploy additional extensions very quickly, saving both time and money over the prior platform.”

 

Hospitality – Filitheyo Resort (Maldives)

“Xorcom made our IP Telephony transition very smooth. The new IP telephony system gives more personalized treatment to our guests, facilitates better service opportunities to our staff, and provides better control to the technical team.”

 

Government – RUAT (Bolivia)

“The Xorcom high availability solution provides reassurance about our communications system uptime.”

 

Real Estate – Shriram Properties (India)

“The Xorcom solution saves costs and improves employee productivity. It is the best phone system we ever experienced.”