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The wakeup call can no longer be deactivated

IP PBX ForumCategory: PBX How ToThe wakeup call can no longer be deactivated
THIERRY BOUTETTHIERRY BOUTET asked 4 months ago

Hello,
We use the wakeup call function with the function code * 34 with the choice to renew the same call every day.
The wakeup call can be canceled by dialing the same time if you remember !
It worked fine but today on a phone it is no longer possible to cancel the wakeup call.
This phone therefore has three daily scheduled alarm without the possibility of canceling them.
Can we have a list to control activated alarms?
Can we reset an alarm on a station?
Can we reinitailise the alarm clock function for all positions?
Thank you
French user
 
Bonjour,
Nous utilisons la fonction reveil par appel avec le code de fonction *34 avec le choix de renouveler chaque jour le meme appel.
Le reveil par appel peut etre annulé en composant le meme horaire si on s’en souvient.
Cela a fonctionné correctement mais aujourd’hui sur un poste, il n’est plus possible d’annuler le reveil par appel.
Ce poste a donc trois reveil programmé quotidien sans possibilité de les annuler.
Peut on avoir une liste pour controler les reveils activés ?
Peut on reinitialiser un reveil sur un poste ?
Peut-on reinitailiser la fonction reveil pour tous les postes ?
Merci
Utilisateur francais

2 Answers
Eyal OrenEyal Oren answered 4 months ago

Hi
I have just checked canceling of a daily wakeup call and it’s working on the last version
Which version are you running?

THIERRY BOUTETTHIERRY BOUTET replied 4 months ago

Hello
CompletePBX Version 5.0.66
Thanks

THIERRY BOUTETTHIERRY BOUTET replied 4 months ago

We apply the wakeup cancellation procedure using choice 3, but the wakeup call is not canceled.
As a reminder, the programmed wake-up call is a wake-up call every day.

Eyal OrenEyal Oren answered 4 months ago

Can you please send me asterisk full log of the wakeup cancelation to support@xorcom.com?

THIERRY BOUTETTHIERRY BOUTET replied 4 months ago

I’m trying to send you this Wednesday. Thank you

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